Crossbox is a GPS based racing tool made for professional and amateur motorsport athletes. It will transform your smartphone into a high-precision lap analyzing tool. In combination with our own developed receiver, it provides unique features to take your riding skills to the next level. Accurate to 0.05 seconds, the app will not only indicate your lap times, it will also visualize where on the track you are winning or losing time. Crossbox has been tested and approved by professional racers and is currently being used by athletes all over the world. This user-friendly app is the perfect tool to reduce your lap times.

Order the Crossbox CBX20 receiver in our webshop.
Download the ‘CrossBox Lap Timing’ app from the Apple App Store or Google Play Store, log in using your Facebook account or press ‘SIGN UP’.
Open ‘PROFILE’ / ‘VIEW PACKAGES’ and buy a software package to use the app.

You can buy the Crossbox CBX20 for 259,00 Euro on our website. We ship worldwide in every country. The app subscription must be purchased within the app and costs € 29,99 per 6 months. You can easily pause the subscription with only 1 click within the app. During the subscription time, CBX30 users are also insured against damage or loss of the device, so if you lose or break your CBX30 you will get an exchange device (€ 144 repair fee)

CrossBox can be used on every outdoor track all over the world. No internet connection or mobile service necessary, just a good GPS signal with the CBX20 tracker.

At Crossbox, we prioritize providing stable and reliable service availability. However, in rare cases, temporary outages may occur – for example due to maintenance, server issues, or unforeseen technical problems.

Please note that we consider up to 0.5% downtime per year (approximately 44 hours annually) to be acceptable under our operational policy. No refunds will be issued for downtime within this limit. This only applies to essential features such as session uploads, lap times display, and each lap analysis. In the event of prolonged downtime of other features, app subscription fees will not be refunded.

If the downtime of essential functions exceeds this limit, we will review the situation and assess potential compensation on a case-by-case basis.

The app fees are € 29,99 per 6 months or € 7,99 per 1 month and can be cancelled any time in the Apple App Store or Google Play Store

A Crossbox App subscription is only available via in-app purchase. Open your Crossbox app and tap on “Settings” on the sidebar. Your current package will be displayed at the bottom of the screen. Tap on “Manage Package” and connect your CBX20 tracker if you already own a device. Afterwards choose your package and click on “Continue”. In the last step, a window will pop-up where you will be able to complete the subscription. Please note that an Apple / Google account is required.

You can easily cancel your subscription at any time. Therefore you need to open the App Store/Play Store, then tap on your account at the top and choose subscriptions. All your subscriptions are listed there. Click on Crossbox Lap Timing and choose cancel subscription or turn off automatic renewal.

It is possible to use the Crossbox Lap Timing app on your smartphone and tablet. Currently Crossbox is not available for Windows or Mac.

The CrossBox app is currently available in English, German, Italian and French.

No, an internet connection is not needed for analyzing your laps.

The Crossbox CBX20/CBX30 tracker is using Bluetooth BLE and will only show up in the Crossbox app and not in your smartphone Bluetooth settings. If your tracker does not show up in the app, please make sure to activate your GPS on your phone. If you are using an Android device, please also make sure to activate your GPS.

Enable Bluetooth and Wifi at your smartphone. Go in the Crossbox App and tap “Add Run” in the overview menu or open the CROSSBOX menu.  Press REFRESH and a list with all the recorded sessions will be visible. Select the session you would like to import. After the syncing process got completed you can create a new track where you set your Start/Finish line and section lines, or you can select an already created track. Crossbox automatically detects your position and suggests existing tracks from others. We recommend choosing the most popular track to compare your laps with track users in the ranking.

Recording a run means that you only ride with your Crossbox tracker on the helmet which stores all the laps. The session will get analyzed after the ride in the CrossBox app.

In a “live run” you connect your tracker via bluetooth with your smartphone. In this mode you need to carry your smartphone while riding. The benefit of this mode is that you or your coach will receive real-time information about your lap times, section times, heart rates and more. The “live run” feature will be available shortly!

“Lap X“ is the theoretical fastest lap. Your fastest sections from all laps of your session will get pieced together.

Yes, you can change the unit in the app settings. When you select miles, the speed is displayed in miles and the jump distance is displayed in feet.

In the Crossbox Lap Timing App you can connect with friends. Once linked, you can analyze your friends’ data and compare their laps with your laps. Note that you must have selected the same track to compare your laps.

Open the “Tracks” menu. Choose the track and you will get navigated to the leaderboard where you can select a lap of any rider to compare. After selecting the competitors lap, you will get navigated to a menu where you can select your own lap.

Open the “Sessions” Menu and click on your own name on the top of the screen. You will get navigated to a screen where you can link other riders. Send them a friend request and after they accept your request, you will be able to view all of their data.

If you get zero laps in your analyzation, there might be something wrong with your track setup. The track that you had used might not be suitable for your ridden laps.

1. Enter the session which shows zero laps
2. Click on settings (right top)
3. Click on “Change configuration”
4. Select a different track or create a new one by tapping the “New track” button.

Always make sure that all the gates intersect with all laps and that no gate reaches in a different part of the track. Check out our tutorial video here: https://youtu.be/Tyu8wzbec2Q?t=41

The CBX30 is using the latest and best GPS components. It also has 6D motion sensors, which allows accurate start and jump analysis, as well as an analysis of the braking and acceleration behavior. It is waterproof and includes a buzzer (beep noise at start and stop) which allows taking action while the helmet is on. The CBX30 ist the newer version of the CBX20 and it has a stronger hardcase, improved battery life-time, epoxy overmold for better durability (vibration resistant) and a stronger charging cable.

Please use the provided 3M DUAL LOCK adhesive strip to attach the Crossbox tracker to your helmet or your neckbrace. The new secure-mount plate (which is optionally available in our webshop) allows you to mount the CBX30 on your bike. However, strong vibrations of your bike can negatively influence the CBX30 as well as the Dual XGPS160, therefore we only recommend wearing it on your body. The 1 year warranty won’t cover damages caused by vibrations of the bike.

Keep the power button (located on top of the receiver) pressed until the LED light starts turning orange. Wait until the light turns solid green which indicates that the receiver has found a valid GPS signal. To activate recording, tap the power button once and the green light will start blinking. Finish your session with another tap of the power button.

As soon as a new firmware is available, you will automatically receive a notification in the app (open the Menu “Crossbox” and connect your CBX tracker via bluetooth). There you can update the firmware with just one click. We highly recommend updating your firmware if a new update is available.

If you can’t turn on your device or the CBX tracker is stuck, try performing a reset by holding the power button for 9 seconds while the device is charging.

You can also try a factory reset, which deletes all sessions and restores your device to factory settings. To do this, connect your device to the Crossbox app. On the screen, you will find a “Factory Reset” button—tap it and follow the instructions to proceed.

A reset typically refers to restarting the device, which can resolve minor glitches or temporary issues without affecting your saved data, settings, or sessions.

A factory reset, on the other hand, restores the device to its original state when first purchased. This process erases all data, custom settings, and stored sessions.

If your CBX20 or CBX30 does not work anymore, send us an email to support@crossboxapp.com with a detailed description of the problem. If the issue is not indicated by wrong handling, we replace the device with no further charge within 1 year. We offer a replacement and repair service for €120 exclusive VAT if it is not a guarantee issue.

The shipping costs are depending on the country. Find a full list of the shipping costs here.

We ship worldwide in every country.

Our parcels will be shipped within the next two business day after receipt of payment. Shipping time depends on the destination country, find a full list of the shipping durations here.

After your parcel leaves our warehouse, you receive an e-mail with a tracking number. With this number, you can check online where your order currently is.

If you are not satisfied with our product, you can return your CBX20 to us within fourteen days. Upon receipt and inspection of the returned good, we will refund you the full purchase price (excluding delivery costs). For this we use the same payment method that you chose when ordering. In the case of a return, fill out our return form and enclose it with the package.

Returns must be sent to the following address:
Crossbox Lap Timing e.U.
Parkstrasse 22
8280 Fürstenfeld
AUSTRIA

We offer the following payment:

Credit Card (Visa & MasterCard, in case of payment via credit card, the invoice amount will be debited immediately after the order is placed)

Cash in Advance (After the order is placed, you will receive an order confirmation with all the relevant information for the payment of the purchase. The products will be shipped immediately after the receipt of payment on our bank account)

PayPal (Pay the purchase amount easy and fast with your PayPal account)

The app fees are to be paid directly in the app. The following payment methods are possible:

Credit Card (Visa & MasterCard)
In case of payment via credit card, the invoice amount will be debited immediately after the order is placed.

After the order is placed, you will receive an order confirmation with all the relevant information for the payment of the purchase. Please transfer the outstanding amount to the following bank account:

Account Holder: Crossbox Lap Timing e.U.
Bank: Raiffeisen-Landesbank Steiermark
IBAN: AT47 3800 0000 0435 8099
BIC: RZSTAT2G