02FREQUENTLY ASKED QUESTIONS
02FREQUENTLY
ASKED QUESTIONS
Find all the answers to your questions here. Got a question we didn’t answer? Let us know!
Download the ‘CrossBox Lap Timing’ app from the Apple App Store or Google Play Store, log in using your Facebook account or press ‘SIGN UP’.
Open ‘PROFILE’ / ‘VIEW PACKAGES’ and buy a software package to use the app.
You can buy the Crossbox CBX20 for 229,00 Euro on our website. We ship worldwide in every country. The app subscription must be purchased within the app and costs € 29,99 per 6 months. You can easily pause the subscription with only 1 click within the app. During the subscription time, CBX20 users are also insured against damage or loss of the device, so if you lose or break your CBX20 you will get an exchange device (€ 120 repair fee)
In a “live run” you connect your tracker via bluetooth with your smartphone. In this mode you need to carry your smartphone while riding. The benefit of this mode is that you or your coach will receive real-time information about your lap times, section times, heart rates and more. The “live run” feature will be available shortly!
Returns must be sent to the following address:
Crossbox Lap Timing e.U.
Parkstrasse 22
8280 Fürstenfeld
AUSTRIA
Credit Card (Visa & MasterCard, in case of payment via credit card, the invoice amount will be debited immediately after the order is placed)
Cash in Advance (After the order is placed, you will receive an order confirmation with all the relevant information for the payment of the purchase. The products will be shipped immediately after the receipt of payment on our bank account)
PayPal (Pay the purchase amount easy and fast with your PayPal account)
Credit Card (Visa & MasterCard)
In case of payment via credit card, the invoice amount will be debited immediately after the order is placed.
Account Holder: Crossbox Lap Timing e.U.
Bank: Raiffeisen-Landesbank Steiermark
IBAN: AT47 3800 0000 0435 8099
BIC: RZSTAT2G
ORDER NOW
ORDER YOUR PERSONAL CROSSBOX NOW!
No matter where you live, we ship Crossbox worldwide,directly
to your home.
ORDER NOW
GET YOUR PERSONAL CROSSBOX NOW!
No matter where you live, we ship Crossbox worldwide,directly to your home.
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AN UPDATE!
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